About & Help

Fair Play Policy

At GoldenPlay, we believe that fair play is the basis of our mutual prosperity, and that maintaining a fair, transparent and secure gaming environment builds long-lasting relationships with our customers.
Accordingly, every time you play a game on GoldenPlay, our system (tested rigorously by GoldenPlay’s Platform team) uses a Random Number Generator (RNG).
In the interest of fair play, moreover, you can always view your Game and Banking history logs: simply click the ‘menu’ button and choose ‘Games History’. Here you can review all of your activities – including each game you’ve played with the exact date and time; card price; detailed game results, as well as your Banking History with every deposit and cash-out included.
Should you experience problems we encourage you to contact our Support Centre immediately and follow the applicable rules as per the User Agreement and any other policy available on the Website.